Welcome to Zephyra! These Terms of Service (“Terms”) govern your use of our website (https://zephyrapk.com) and services. By accessing or using our website, you agree to comply with these Terms. Please read them carefully before using our services.

1. Overview

Zephyra is a Shopify-hosted online store that specializes in custom traditional dresses (apparel). We operate exclusively in Pakistan and offer our services through our website. By using our website, you confirm that you are at least 18 years of age or have the consent of a legal guardian to make purchases.

2. Products and Services

Custom Traditional Dresses: All our products are custom-made and tailored to your specifications.
Availability: Our products are available only within Pakistan.
Customization: Once an order is placed, customizations cannot be changed, and cancellations may not be possible, depending on the production stage.

3. Payment and Pricing

Prices listed on our website are in Pakistani Rupees (PKR) and are subject to change without prior notice. Payments must be made in full at the time of checkout. We accept payment methods as listed on our website.

4. Shipping and Delivery

We currently offer delivery services across Pakistan. Shipping timelines will be provided at checkout; however, delivery times may vary depending on factors such as location and order volume. Zephyra is not responsible for delays caused by courier services or unforeseen circumstances.

5. Returns and Refunds

Our Return Policy outlines the terms under which returns or refunds may be accepted. Please review our Return Policy at https://zephyrapk.com/pages/return-policy for detailed information.

6. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy at https://zephyrapk.com/pages/privacy-policy to understand how we collect, use, and protect your personal information.

7. Intellectual Property

All content on our website, including images, designs, text, and logos, is the intellectual property of Zephyra and is protected by copyright laws. You may not use, reproduce, or distribute any content without prior written consent from Zephyra.

8. Prohibited Activities

When using our website, you agree not to:

• Violate any local, national, or international laws.
• Engage in fraudulent activities or misrepresent yourself.
  
• Attempt to compromise the security or functionality of our website.

9. Limitation of Liability

Zephyra is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our liability is limited to the amount paid by the customer for their order.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically.

11. Contact Us

If you have any questions or concerns, please reach out to us at zephyrapk1@gmail.com.

By using our website, you agree to these Terms of Service. Thank you for choosing Zephyra!